Senori (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or use our platform and services, including senori.com, our web application, and any related tools (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal and organizational information:

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services.
• Personalize your user experience.
• Enable task collaboration and feature functionality.
• Provide customer support.
• Communicate with you (transactional emails, updates, alerts).
• Conduct security monitoring, auditing, and performance analytics.
• Process payments and manage subscriptions.
• Comply with legal obligations and regulatory requirements.

We do not use your data to train large language models or sell it to advertisers.

3. How We Share Your Information

We do not sell your personal data. We may share limited data under the following conditions:

4. International Data Transfers

Your information may be processed and stored in data centers located outside of your home country. Where applicable, we rely on standard contractual clauses and equivalent safeguards to ensure data is protected in accordance with GDPR and other applicable regulations.

All vendors are contractually bound to use your data only for the agreed purpose and are required to maintain strict confidentiality.

5. Data Security

We take your data security seriously.

• Encryption: All data in transit is encrypted using TLS 1.2+; data at rest is encrypted with AES-256.
• Access Controls: Role-based access with 2FA and scoped permissions.
• Monitoring: Real-time infrastructure monitoring, logging, and alerting.
• Backups: Regular encrypted backups with failover protection.
• Certifications: We follow frameworks such as SOC 2 Type II, ISO 27001, and GDPR.

Despite best efforts, no method of transmission or storage is 100% secure. We continuously evaluate our security practices to mitigate emerging risks.

6. Cookies and Tracking

We use cookies to:

• Maintain session authentication
• Track feature usage (anonymously)
• Improve product performance

You can opt out of non-essential cookies through your browser settings. We do not use third-party advertising cookies.

7. Your Rights & Choices

Depending on your jurisdiction, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Restrict or object to data processing
• Export your data (data portability)

You may exercise these rights by contacting us at [privacy@senori.com]. We will respond within 30 days, in accordance with applicable regulations.

8. Data Retention

We retain your personal data as long as your account is active, or as needed to comply with legal, contractual, or audit requirements.

You can request deletion at any time, and we will securely remove your data from all systems unless legally required to retain it.

9. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that data from a child under 16 has been collected, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you via email or app banner if any material changes are made.

The latest version will always be available at [senori.com/privacy].

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: